Cookie Policy
Last updated: November 7, 2025
At Solventus Software (operated by Solventus Software S.L., CIF: B21841747), we use cookies and similar technologies to improve your experience, analyze the use of our website and our platform. This Cookie Policy explains what cookies are, how we use them and how you can manage them.
This policy complements our Privacy Policy.
1. What are cookies?
Cookies are small text files that are stored on your device (computer, tablet or mobile) when you visit a website. Cookies allow the website to recognize your device and remember information about your visit, such as your preferences and settings.
In addition to traditional cookies, we also use similar technologies such as:
- LocalStorage: LocalStorage: Persistent browser storage for saving preferences, cookie consents and session data
- SessionStorage: SessionStorage: Temporary storage that is deleted when the browser is closed
- Cloudflare Turnstile: Cloudflare Turnstile: Privacy-friendly alternative to traditional CAPTCHA (does not store cookies or personal data)
2. Types of cookies
2.1. By who manages them
- Own cookies: Set by the solventussoftware.com or app.solventussoftware.com domain
- Third-party cookies: Set by external domains (service providers such as Clerk, Google Analytics, Meta)
2.2. By their duration
- Session cookies: Deleted when the browser is closed
- Persistent cookies: Remain on your device for a specified period (from hours to years)
2.3. By their purpose
- Technical cookies (strictly necessary): Essential for the website and platform to function. No consent required.
- Functional cookies: Remember your preferences to improve the experience. Consent recommended.
- Analytics cookies: Analyze how you use the website. Consent required.
- Advertising/marketing cookies: Allow personalized ads to be displayed. Consent required.
3. Cookies we use
Below, we detail all the cookies and similar technologies used by Solventus Software:
3.1. Strictly Necessary Cookies (Always active)
These cookies are essential for the platform to function and cannot be disabled. They enable authentication, secure navigation and session management.
| Cookie/Storage | Provider | Purpose | Duration |
|---|---|---|---|
__session | Clerk (authentication) | Authenticated user session | Session |
__clerk_db_jwt | Clerk (authentication) | JWT token for database authentication | Session |
solventus_cookie_consent | Solventus Software | Stores your cookie decision (13 months validity) | 13 months |
Note about Clerk Clerk, Inc. (United States) is our authentication provider. Clerk cookies are essential for platform security and operation. More information: clerk.com/privacy
3.2. Functional Cookies
These cookies improve your experience by remembering your preferences and selections (language, interface settings).
| Cookie/Storage | Purpose | Duration |
|---|---|---|
solventus_user_preferences | Stores user preferences (language, theme, time zone) | 12 months |
3.3. Analytics Cookies (Consent required)
These cookies help us understand how you use our website and platform so we can improve them. The data is anonymous or pseudonymous.
Google Analytics 4 (Current)
Provider: Google LLC (United States). Web traffic analysis and user behavior.
| Cookie | Purpose | Duration |
|---|---|---|
_ga | Distinguish unique users | 2 years |
_ga_<container-id> | Persist GA4 session state | 2 years |
_gid | Distinguish users (short term) | 24 hours |
_gat | Limit request rate | 1 minute |
_gcl_au | Google advertising experiments (disabled) | 3 months |
Privacy Settings We have configured Google Analytics with automatic IP anonymization, without Google signals (Google Signals disabled) and without ad personalization. Data is transferred to the United States under Standard Contractual Clauses.
Privacy policy: Google Privacy Policy
Opt-out: Google Analytics Opt-out Add-on
3.4. Advertising and Marketing Cookies
The following marketing cookies require your explicit consent through our cookie banner.
Meta Pixel (Facebook/Instagram)
Provider: Meta Platforms, Inc. (United States). Conversion tracking, remarketing and custom audiences.
| Cookie | Purpose | Duration |
|---|---|---|
_fbp | Store and track site visits | 3 months |
_fbc | Store last visit from Facebook click | 2 years |
fr | Enable ad delivery and remarketing | 3 months |
Privacy policy: Meta Privacy Policy
Manage ads: Facebook ad settings
Status If you accept these marketing cookies, you may see personalized Solventus ads on Facebook, Instagram and other websites.
4. How to manage cookies
4.1. Cookie settings panel
You can manage your cookie preferences at any time through our settings panel:
Cookie Settings
Our cookie banner uses the same management system as our platform management (useCookieManager.js). It will appear automatically on your first visit and will renew every 13 months as recommended by the AEPD (Spanish Data Protection Agency).
The banner allows you to:
- Accept all cookies
- Accept only necessary cookies (reject optional ones)
- Configure granular preferences by category
- Change your preferences at any time
In the settings panel you can:
- Enable or disable functional cookies
- Enable or disable analytics cookies (Google Analytics)
- Enable or disable marketing cookies
- Technical cookies cannot be disabled, as they are essential for operation
4.2. Browser settings
You can also manage cookies directly from your browser. All browsers allow you to accept, reject or delete cookies:
Google Chrome
1. Click the menu (⋮) → Settings 2. Privacy and security → Cookies and other site data 3. See all cookies and site data 4. Search for "solventussoftware.com" and delete cookies
More information about cookies in Chrome →Mozilla Firefox
1. Click the menu (☰) → Settings 2. Privacy and security 3. Cookies and site data → Manage data 4. Search for "solventussoftware.com" and delete
More information about cookies in Firefox →Safari (macOS)
1. Safari → Preferences → Privacy 2. Manage website data 3. Search for "solventussoftware.com" and delete
More information about cookies in Safari →Microsoft Edge
1. Click the menu (…) → Settings 2. Cookies and site permissions 3. Cookies and stored data 4. Search for "solventussoftware.com" and delete
More information about cookies in Edge →Warning
If you block or delete necessary cookies, some platform features may not work correctly, such as the ability to log in or maintain your session.
5. International data transfers
Some of our service providers are located in the United States (Clerk for authentication, Google for analytics, Meta for marketing). Data collected through cookies may be transferred to these countries.
To ensure the protection of your data in these international transfers, we have implemented appropriate safeguards:
- Standard Contractual Clauses (SCCs): Contracts approved by the European Commission (Decision 2021/914) that guarantee an adequate level of data protection
- Data Processing Agreements (DPAs): With all our processors complying with Article 28 of the GDPR
- Security certifications: Our providers have ISO 27001, SOC 2 Type II certifications
- Encryption: All data is transmitted encrypted using TLS 1.3
Our main database is hosted in the European Union region (Supabase - AWS eu-central-1 or eu-west-1), minimizing international transfers.
6. Your rights
Under the GDPR and Spanish data protection legislation (LOPDGDD), you have the following rights:
- Right of access: You can request information about what personal data we process through cookies
- Right to withdraw consent: You can withdraw your consent for cookies at any time (with immediate effect)
- Right of objection: You can object to the use of analytics and marketing cookies
- Right of erasure: You can request the deletion of your cookies (you can also do this directly from your browser)
To exercise these rights, you can:
- Manage cookies through the consent banner (appears when visiting the site)
- Delete cookies directly from your browser (see section 5.2)
- Contact us at: info@solventussoftware.com
7. Right to lodge a complaint
If you believe that the use of cookies violates your rights, you can lodge a complaint with the Spanish Data Protection Agency (AEPD):
Spanish Data Protection Agency (AEPD)
Web: www.aepd.es
Electronic office: sedeagpd.gob.es
Address: C/ Jorge Juan, 6, 28001 Madrid, Spain
Phone: +34 912 663 517
8. How our cookies work
8.1. Consent banner
When you visit our website for the first time, a banner will appear requesting your consent for cookies. The banner offers you three options:
- "Accept all": Activates all cookies (necessary, functional, analytics and marketing)
- "Necessary only": Activates only strictly necessary cookies (rejects functional, analytics and marketing)
- "Configure": Opens a panel where you can choose category by category
8.2. Consent renewal
According to AEPD guidelines, consent for cookies is valid for 13 months. After this period, your consent will be requested again to ensure your preferences remain current and valid.
8.3. Consent record
When you accept or reject cookies, we store a record of your decision that includes:
- Date and time of consent
- Version of cookie policy accepted
- Cookie categories accepted/rejected
- Consent method (explicit via banner)
- User agent (browser type)
This record is maintained as proof of GDPR compliance (Article 7.1 - demonstrate consent).
9. Updates to this policy
We may update this Cookie Policy periodically to reflect:
- Changes in the cookies we use
- New features or services
- Changes in legal or regulatory requirements
- Improvements in our privacy practices
We recommend reviewing this page regularly to stay informed about our cookie usage. The date of the last update is shown at the top of this page.
For significant changes (for example, addition of new cookie categories such as Meta Pixel), you will be asked for new consent through the cookie banner.
10. Contact
If you have questions about this Cookie Policy, you can contact us:
Solventus Software S.L.
CIF: B21841747
Address: AV. OVIEDO, 10 D11, 03540 Alacant/Alicante (Alicante), Spain
Email: info@solventussoftware.com
Phone: +34 608 355 608
Website: solventussoftware.com
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